BVA Field Service Program


BVA Field Service Officers are all legally blinded veterans. They serve as role models and empower blinded veterans to find and follow the road to independence. They work as access specialists, providing inspiration, encouragement, and practical assistance with Department of Veterans Affairs (VA) claims and appeals. They also educate veterans about VA benefits and services, as well as local resources.

They also serve as a Veterans’ Care Review Team, collaborating with VA clinic staff to ensure that veterans receive the best possible service.

BVA Field Service Resource Center


125 N. West St, 3rd Floor
Alexandria, VA 22314
Phone: 844-250-5180 (Toll Free)
Fax: 202-780-4638
Email: fieldservice@bva.org

Director:
Ed Eckroth
Ext. 322
eeckroth@bva.org

Appeals:
Wanda Grover, M.S. ED.
Ext. 601
wanda.grover@va.gov

Training Coordinator:
Wade Davis
Ext. 308
wdavis@bva.org

Membership Coordinator:
Cecilia Montenegro
Ext. 315
cmontenegro@bva.org

Accessibility Officer:
Claudia Belk
Ext. 336
cbelk@bva.org


National Field Service Officers:


Claudia Belk
Joaquin Espinosa
Wanda Grover, M.S. ED.
Charles Smith

National Field Service Representatives:


John Kessler, III

The Blinded Veterans Association created a Field Service Program Resource Center to be a one stop shop for services provided by BVA. The new Resource Center features a dedicated toll free number and a dedicated Fax number which any blind veteran across the nation can call and receive services from any BVA National Field Service Officer regardless of where they live. The resource center is open Monday – Friday 8 am thru 6 pm eastern standard time.