BVA Field Service Program


BVA Field Service Officers are all legally blinded veterans. They serve as role models and empower blinded veterans to find and follow the road to independence.
They work as access specialists, providing inspiration, encouragement, and practical assistance with Department of Veterans Affairs (VA) claims and appeals. They also educate veterans about VA benefits and services, as well as local resources.
They also serve as a Veterans’ Care Review Team, collaborating with VA clinic staff to ensure that veterans receive the best possible service.

BVA Field Service Resource Center


125 N. West St, 3rd Floor
Alexandria, VA 22314
Phone: 844-250-5180 (Toll Free)
Fax: 202-780-4638
Email: fieldservice@bva.org

Director:
Ed Eckroth
Ext. 322
eeckroth@bva.org

Appeals:
Wanda Grover, M.S. ED.
Ext. 601
wanda.grover@va.gov

Training Coordinator:
Wade Davis
Ext. 308
wdavis@bva.org
Membership Coordinator:
Cecilia Montenegro
Ext. 315
cmontenegro@bva.org

National Field Service Officers:


Joaquin Espinosa
Bryan Fuller
Wanda Grover, M.S. ED.
Charles Smith

The Blinded Veterans Association created a Field Service Program Resource Center to be a one stop shop for services provided by BVA. The new Resource Center features a dedicated toll free number and a dedicated Fax number which any blind veteran across the nation can call and receive services from any BVA National Field Service Officer regardless of where they live. The resource center is open Monday – Friday 8 am thru 6 pm eastern standard time.