BVA Field Service Program
The Field Service Program Resource Center is a one-stop shop for services provided by BVA, featuring a dedicated toll free number which any blind veteran across the nation can call and receive services from any BVA Accredited Service Officer regardless of where they live.
Each staff member is accredited through the Department of Veterans Affairs Office Of General Council to assist claimants in the preparation, presentation, and prosecution of claims for VA benefits at no cost to the veteran or their family.
They work as access specialists, providing inspiration, encouragement, and practical assistance with Department of Veterans Affairs (VA) claims and appeals. They also educate veterans about VA benefits and services, as well as empower blinded veterans to find and follow the road to independence.
BVA Field Service Resource Center
Hours: Monday – Friday 9:00am through 5:00pm Eastern Standard Time
125 N. West St, 3rd Floor
Alexandria, VA 22314
Phone: 844-250-5180 (Toll Free)
National Veterans Service Officer & Interim National Field Service Director:
National Veterans Benefits Officer:
National Veterans Claims Representative:
The Blinded Veterans Association created a Field Service Program Resource Center to be a one stop shop for services provided by BVA. The new Resource Center features a dedicated toll free number and a dedicated Fax number which any blind veteran across the nation can call and receive services from any BVA National Field Service Officer regardless of where they live. The resource center is open Monday – Friday 9:00 am through 5:00 pm Eastern Standard Time.
Volunteer National Service Offices:
Volunteer National Service Officers (VNSO’s) are BVA member or Auxiliary member of good character and reputation whom volunteer 1,000 hours annually to assist claimants in the preparation, presentation, and prosecution of claims for VA benefits. VNSO’s collaborates with the FSP Resource Center in Alexandria, VA on local claims for VA benefits.
Each VNSO successfully completed the NVLSP's Basic Training Course and is accredited through the Department of Veterans Affairs Office Of General Council.