Next week is National Consumer Protection Week, also known as NCPW. Each year during NCPW, government and nonprofit partners highlight information and resources that empower consumers to avoid scams and decrease their chances of becoming victims of fraud.
The Federal Communications Commission’s Consumer and Governmental Affairs Bureau (CGB) will host a webinar on Wednesday, March 5, from 2:00-3:00pm Eastern Time highlighting unwanted call protection resources and information about common phone-based scams. BVA members and their families interested in attending can register in advance using the link here. After registering, prospective participants will receive a confirmation email containing information about joining the webinar.
During the webinar, attendees will be provided with information about:
- Stopping or reducing illegal calls and text messages.
- Spoofing.
- The FCC’s top phone scams of 2024.
- The FCC’s Consumer Help Center, which features a Scam Glossary.
- The FCC’s Consumer Complaint Process.
The presentation slide deck used will also be shared with participants following the webinar.
Reasonable accommodation for people with disabilities is available upon request. Requesters of such accommodations may contact the Consumer and Governmental Affairs Bureau at fcc504@fcc.gov, or at (202) 418-0530. Such requests should include a detailed description of the accommodation needed and how the requester can be contacted. Requests should be made as early as possible.
Throughout the week, the FCC will also post resources daily on its Consumer Help Center, fcc.gov/consumers. The list of topics that will be covered include:
- Monday, March 3: Unwanted Calls and Text Messages
- Tuesday, March 4: Insurance and Health Care Scam
- Wednesday, March 5: Grandparent Scam
- Thursday, March 6: Port Out Fraud
- Friday, March 7: How to File a Complaint
For questions about the Wednesday webinar, or to schedule a meeting to discuss how to collaborate with the FCC on providing information to your community, send an email to outreach@fcc.gov. Register for the March 5 webinar here.
